Business type

AI tools for small businesses

Established companies with a handful of staff and no dedicated IT.

9 tools

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Tactiq

Capture live meeting transcripts and generate instant summaries

Summarize meetings Freelancers Small businesses Best for a solo founder on regular client calls

$12/month 81/100 Top pick
Otter.ai

Record meetings and turn them into transcripts, summaries, and action items

Summarize meetings Creators & influencers Freelancers Best for a freelancer with frequent client meetings

free (Pro from $16.99/month) 80/100 Top pick
Read AI

Record meetings and create searchable transcripts, summaries, and recaps

Summarize meetings Freelancers Small businesses Best for a meeting-heavy freelancer needing quick follow-up notes

$15/month (billed annually) 79/100 Solid
Fathom

Record, transcribe and summarize your video meetings

Summarize meetings Freelancers Small businesses Free plan Best for a solo founder or small team running frequent calls

$20/month 79/100 Solid
Fireflies.ai

Record, transcribe, and summarize meetings into searchable notes

Summarize meetings Agencies Freelancers Best for a small team handling regular client calls

Starting price: $0/month 75/100 Solid
Jotform AI Agents

Answer customer questions and guide visitors into forms

Run chat support Freelancers Small businesses Best for a small business already using Jotform forms

$0/month 74/100 Solid
Chatling

Turn website help content into a customer-support chatbot

Run chat support Freelancers Small businesses Best for a small business with recurring website support questions

$0/month (free; paid plans from $25/month) 73/100 Solid
Chatbase

Train a customer chatbot on your website content

Build a chatbot Agencies Small businesses Best for a small business with repeated customer questions

$40/month 73/100 Solid
Tidio

Answer website visitor questions with chat and automated replies

Run chat support Small businesses Best for a small store with routine website questions

$29/month 70/100 Solid