Tool Scorer

Use case

AI tools to reply to customers

Writing clear, helpful responses to customer questions, requests, complaints and feedback across email, chat and support channels.

4 tools

  1. ManyChat

    Automate social DMs and comment replies to collect leads

    Find & qualify leads Creators & influencersFreelancers Best for a creator with repeat Instagram lead requests
    $0 (free); paid plans from $14/mo (billed yearly) 74/100 Solid

  2. Gorgias

    Manage ecommerce customer conversations alongside Shopify order data

    Reply to customers Small businessesSolo founders Best for a Shopify store owner handling daily support tickets
    $10/month 73/100 Solid

  3. Botpress

    Build AI support agents that answer questions, take actions, and hand off

    Run chat support AgenciesSmall businesses Best for a small support team handling multi-step customer requests
    $150/mo (yearly) 72/100 Solid

  4. Respond.io

    Centralize customer conversations across messaging channels

    Reply to customers AgenciesSmall businesses Best for a small team sharing multichannel customer conversations
    Starting price: $79/month (billed yearly; $99/month if billed monthly) 71/100 Solid